Need help with SoberLife? Email us at soberlifesupport@gmail.com and we’ll get back to you as soon as we can.
How do I delete my account? Settings → Account Actions → Delete Account. This permanently removes your data. Note that it does not cancel an active subscription — cancel that in Settings → your Apple ID → Subscriptions.
How do I cancel my subscription? On your iPhone: Settings → tap your name → Subscriptions → SoberLife → Cancel Subscription. Subscriptions must be cancelled at least 24 hours before the renewal date.
How do I restore a subscription on a new device? Open the Membership screen in the app and tap Restore Purchases.
How do I report or block someone? Tap the ••• menu on any post or comment to report it or block its author. Manage your blocked list in Settings → Blocked Users. We review reports within 24 hours.
My streak or check-in looks wrong. Email us with your username and roughly when it happened, and we’ll take a look.
SoberLife is a tracking and accountability tool, not a medical or crisis service. If you need support right now:
Withdrawal from alcohol and some other substances can be medically dangerous. Talk to a doctor before stopping abruptly.